Facebook and Instagram Experience Second Crash in One Week

Facebook confirmed Friday that some users were having trouble accessing its apps and services, days after the social media giant experienced a system issue that prevented users from accessing its services for six hours.

The previous crash was triggered by an error during a routine maintenance process on the data center network from Facebook.

Some users have trouble uploading their content on Instagram, while others can’t send messages on the Messenger service.

“We are aware that some people have difficulty accessing our apps and products. We are working to restore operations as quickly as possible and we apologize for the inconvenience,” Facebook said in a tweet.

People immediately posted memes on Twitter about the second glitch to hit Instagram this week.

The site monitoring group, Downdetector, said that more than 36,000 reports came in Friday due to the disruption with many users reporting having problems accessing the photo-sharing platform Instagram. The crash also occurred on Facebook’s Messenger service where more than 800 issues were reported.

Downdetector only tracks disconnections through the collection of status reports from a range of sources, including user-reported errors on its platform. This disconnection is likely to affect a large number of users.

The disruption that occurred on Monday (4/10) was the largest that Downdetector had ever witnessed where billions of Facebook, Instagram, and WhatsApp users were unable to access services on the three platforms. (jm/rs)

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